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Despite their fearsome demeanor, gorillas are generally peaceful. Their strength commands respect because they are powerful and can do massive damage without intent. In business, gorillas come in many forms. They are most often customers but are frequently vendors or competitors. Some are universal Read More

Choosing entrepreneurship means you have control of your life. That is, unless a customer makes unreasonable demands, a vendor fails to supply as promised, or an employee doesn’t show up for a critical task. If a new business owner makes it through the gauntlet of competition, changing markets and Read More

How much will your exit timing be affected by the global economy? Most small businesses serve local markets. Their owners, if they have thought about it, plan to sell to a local individual. If the local market is healthy, why worry about the rest of the world? Read More

Opinions offered by Millennial employees aren’t a criticism of you or your company. They don’t have appropriate respect for your experience because they have little of their own to measure it against. It will come, but in the meantime take a few minutes to listen to them. You may see it as panderin Read More

Congratulations on your election. Clearly there is a strong sentiment for change in the United States, and it appears that you are the beneficiary. I hope that supporting small business, the engine of job creation and innovation in our economy, is part of your plan to make America great again. Read More

If you are preparing to sell your business, your buyers will likely be members of the “buy now, pay later” generation. Generation X is the first demographic group to be raised in a culture that put little emphasis on savings. If you have built a business worth a million dollars, it will be hard to Read More

A friend says that she hasn’t been able to tackle any new projects because she is in “time bankruptcy.” It expresses very well how she feels about her ability to control her schedule, but she has been claiming bankruptcy for over a year now. Even Chapter 11 reorganizations end sooner or later. Read More

When we start planning for the sale of a company, many owners ask me about sharing information with employees. They are naturally concerned that an ownership transfer will cause their workers to seek more secure positions elsewhere. This is true whether you anticipate an external or an internal sal Read More

Generational differences are a hot topic for organizational behaviorists. Is this a real issue, or is it just the current management fad? “Never in history have we seen four generations together in the workplace.” That line starts thousands of articles and hundreds of presentations. Read More

Most of us have heard something like this expression of employee gratitude. “I’ve enjoyed working here. You taught me so much, and you’ve always treated me well. But the company down the road is paying a lot more for people with my skills and training. I’m sorry, but I just can’t turn them down. Read More