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I got an aha moment after listening to Brent Leary's interview with Jon Ferrara, CEO of Nimble. What do you think? Is this the "holy grail" of social CRM? Read More

Shelley Roth of Springboard Social Media explains some of the recent changes to the LinkedIn Personal Profile layout. Read More

The smart people at Hubspot developed a calculator to help you figure out the value of a Facebook Like. Learn how you can use it to get a better understanding of the output of your Facebook efforts! Read More

There are many, many reasons why people lose their focus or desire to accomplish their goals. David Allen, in his Getting Things Done methodology, recommends using the airplane model to ensure we're defining goals at the right level or horizon of focus. Read More

Solutions such as InviteBox have come about to help e-commerce and other online business websites generate word-of-mouth (WOM) marketing in ways that will benefit and provide incentives for referrers. InviteBox is one such referral application that does a nice job of providing your business websit Read More

This week, we will review Colibri PMS – a web-based property management system that solves the “register” silo problem, specifically for small- and mid-sized hotels. We will review its interface, features, and see how it can be of use to you. Read More

My guest on this third episode of the New Business Podcast, however, is one of those rare occurrences! In the last 4-years, Pat Flynn has carved out a very loyal, committed following from the general ‘noise’ of the internet Read More

Twitter analytic tools: Check out these tools to monitor and analyze your Twitter projects for better results. Read More

It sounds like a challenge, but you really can merge the business benefits of email automation with a unique personal style that speaks to your customers in a customer-centered way. Automated emails contemplate, express or react to customer’s curiosity and actions. But email automation does not mea Read More

Whilst there is an opportunity to make money on YouTube from the Google Adsense For Video program, you would be better served offering... Read More