Forget Microsoft Office and Excel. Your next powerful business tool could be Facebook. Andy McAfee, a Harvard Business School professor and an expert on Web 2.0 technologies and their applications in business, argues that social networking software brings certain types of people together in a much more efficient (and potentially cheaper) way than
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Louienews voted on the following stories on BizSugar
Facebook in Pinstripes
Posted by alphalife under StrategyFrom http://blogs.bnet.com 6007 days ago
Made Hot by: on November 25, 2007 7:43 pm
It's Not the Media That Matter, but the Modes
Posted by ArmadaIG under AdvertisingFrom http://bosacksarchive.blogspot.com 6010 days ago
Made Hot by: on November 21, 2007 3:31 am
Consumers don't think in terms of media when they're actually experiencing it. They think in terms of what they want to do and what they want to get out of their media experience. If they're craving entertainment, they want to be entertained. If they're seeking knowledge, they want information. If they feel like sharing, discovering or express
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FTC rings up fines for 'Do Not Call' violations
Posted by ureach under LegalFrom http://redtape.msnbc.com 6020 days ago
Made Hot by: on November 13, 2007 12:34 am
With 150 million phone numbers now registered on the Federal Trade Commission's Do Not Call list, it seems clear most consumers don't want to receive unsolicited marketing phone calls. But apparently, it's not clear to everyone. The FTC on Wednesday announced multimillion-dollar penalties against three companies -- lender Ameriquest Mortgage Co.,
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Journalists Consistent in Their Online Use and Preferences
Posted by LeeAdams under Public RelationsFrom http://blogs.mediapost.com 6020 days ago
Made Hot by: on November 7, 2007 11:12 pm
According to the Arketi Group 2007 Web Watch Survey, 84 percent of journalists say they would or already have used blogs as a primary or secondary source for articles. 100% of those (journalists) surveyed say they rely on the Internet to help get their job done. One-quarter of journalists say blogs make their job easier, while 18 percent say insta
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Free, And Informative, Insight At Your Fingertips
Posted by suzyQ under ResourcesFrom http://www.smallbizresource.com 6020 days ago
Made Hot by: on November 7, 2007 4:42 pm
There's a neat little knowledgebase, with substantial informative content, right at your fingertips and you likely don't even know it. The Insight24 directory, which aggregates business and technology webcasts, videos and podcasts, boasts over 5,000 content pieces provided by 160 companies. And we're not talking fluff and marketing spiels. The con
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Report gives marketers valuable insights into email marketing
Posted by JohnH under Online MarketingFrom http://www.bizreport.com 6021 days ago
Made Hot by: on November 7, 2007 6:53 am
MailerMailer.com's latest Email Marketing Metrics Report looks at how subject lines and personalization affect open and click-through rates. In particular, the report found that subject lines containing 35 characters or less are 28 percent more likely to be opened.
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A Better Way to Talk With Unhappy Customers
Posted by Becky under Customer ServiceFrom http://www.businessknowhow.com 6021 days ago
Made Hot by: on November 7, 2007 6:51 am
No matter how much customer care training we conduct, some customers will dislike our service. They may become so irate that they confront us face-to-face, venting their frustrations--at times rather loudly and accusingly.
How are we likely to respond? By habit, we become defensive. We talk plenty. We contradict them, and tension rises. Far fro Read More
How are we likely to respond? By habit, we become defensive. We talk plenty. We contradict them, and tension rises. Far fro Read More
How to Beat a Lower-Priced Competitor
Posted by suzyQ under MarketingFrom http://www.bnet.com 6028 days ago
Made Hot by: on November 1, 2007 1:24 pm
It's every company's nightmare: a competitor enters your market with a similar product priced at a fraction of what you currently charge. You need a strategy for beating the low-ballers. So what's the best way to proceed?
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Profiling Your Competitors
Posted by suzyQ under MarketingFrom http://www.bnet.com 6028 days ago
Made Hot by: on November 1, 2007 1:23 pm
To pull ahead of your business competitors, you need to build a detailed profile of their strengths, weaknesses, and relationships with customers. With that information, you can compare the performance of your business with that of your main competitors, measuring factors that are important to quality of service, and use the comparison as the basi
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Convenos: Web-based Collaboration and Conferencing
Posted by karin under SalesFrom http://www.convenos.com 6033 days ago
Made Hot by: on October 30, 2007 5:50 pm
If you're looking for a robust on-demand web conferencing and collaboration service that allows users to meet on-line for a flat fee, Convenos Meeting Center might meet your needs. The customer only pays for the service ($30/month) and is not charged on a per minute basis, nor is s/he charged for audio services. Test drive a 14 day trial free a
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