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For small companies, hosted software costs can add up fast. So cloud computing is for the birds! Read More

Businesses with less than 500 employees collectively shed an estimated 414,000 jobs nationwide in April, according to a report released Wednesday by payroll processor ADP. The news marked the 15th consecutive month of employment declines at America's small businesses. Read More

Ask a dozen entrepreneurs why they started a business and you'll get a dozen different answers. Talking with others entrepreneurs about their experiences, insight, and perspective on business and life can be very informative and inspirational. I can't think of a better role model than Janice Bryant Howroyd, the founder and CEO of ACT 1 Perso Read More

Vantage has contributed a new Google Knol titled "The Bottom Line on Merchant Rates". Today it is a near necessity for most small and medium-sized businesses to accept credit card payments. Until recently, merchants had no resource for comparing rates with each other. myRealRate creates a nationwide database for comparing and sharing card Read More

Did you know that that IRS says it takes 60 hours to complete a 1040 tax return with a Schedule C? All that complexity makes taxes a real burden. Here are 4 changes that would simplify taxes ... Read More

Please be aware about this problem -- Google Local Business Center Listing. This might affect your business too. Read More

One of the things that we've been reading about quite a bit in search news is the share of the market that each of the search engines have. Google has jumped up over 70% of the market share while Yahoo!, the No. 2 search engine, is in decline. But even more striking news is that the increase in the number of people who search for long keyword phra Read More

There is some evidence of the seeds of creative destruction at work in the economy. This is clearly becoming the age of the bootstrapper. Don't focus on investment dollars or massive infusions from the SBA as a sign of activity. Focus, instead, on the grassroots bootstrapping entrepreneurs who will reinvent our economy -- if we just would get Read More

In a business world which is getting more competitive each and every day, there's one thing which will keep your customers coming back again and again — a valuable customer experience. Your customer experience begins and ends with spectacular customer service. Read More

An overlooked benefit of customer satisfaction research is the opportunity to let customers know their input is critically important and impacts your product offers, delivery channels, and other activities. Here are six other proven ways to get the most value from your next round of research. Read More