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Does your business need a CRM system? The answer is almost certainly yes. We can't say it often enough: customer service is a fundamental part of any business of any size. Consumers today expect personalized experiences tailored to their needs, no matter what kind of business you run. Even if you a Read More

Learn how WordPress works today, how Calypso changes the platform, and what that really means to developers and site owners alike. Read More

For many small businesses, the target market that you are trying to reach is those in your local area – the people who are within the immediate vicinity area of your store or within reach of your mobile operations. Read More

Here's the start of a 12 Days of Christmas series about local business Internet marketing. Up first are the five things every business must do to stay on track with their marketing efforts in the New Year. This is the foundation of any online marketing success. Read More

Dominate the digital customer experience by adding self-service options like customization tools.

A European telecommunications company found that 70 percent of existing customer-service contacts could be delivered through digital solutions, and automation lowered their unit’s costs by 30 percen Read More

The social media presence of your startup is crucial in its growth. Here are some tips on how to launch your social media campaigns successfully. Read More

Twitter has over the years evolved into a highly targeted microblog. Tips on effective techniques on How To Get Your Hotels First 1000 Highly Targeted Twitter Followers. Read More

Do you know the difference between outbound and inbound marketing? This article gives a definition of each and explains why marketers prefer inbound marketing. Read More

With users rapidly migrating from desktop to mobile devices, it has become must to optimize site for mobile users. This article explains how you can optimize social sharing for mobile. Read More

This infographic illustrates the current state of email marketing based on a major research study between Smart Insights and Get Response, in which they surveyed 1800+ email marketers from a range of business sizes and sectors around the world. Read More