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I guess the New Year is a good signal for developers to improve their products and services. This is what happened to Wordstream that decided to improve their free Adwords tool. Read More

When more and more products become free and available for other people comes the retirement of some paid products. This is what happened to Acrobat Workspaces for Adobe. Read More

If you’re looking to build your own online ecommerce store, then Shopify would be perfect choice for you. Shopify is an online store builder that will help you make any kind of online store that you want. Whether it’s clothing , technology, accessories, shoes, books – you can create any kind with S Read More

As the co-inventor of ACT! contact management software, the product credited as the catalyst for the Customer Relationship Management (CRM) industry, I’m surprisingly not a champion of the concept of “managing relationships” at all. I don’t think entering data, scheduling activities, or even commun Read More

Computers and internet technology play tremendous roles in making the world more connected. But did you know that many of the parts used to manufacture computer hardware come from war-torn and violent regions of the world? Read More

One of the effects of the rise of popularity in content marketing has been a surge in content curation; the practice of aggregating similar content into one place in an attempt to create new value.
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In an increasingly noisy marketplace, excellent customer service is the best way to stand out from the crowd. The popularity of social media puts your business in the spotlight, for better or worse. And while every business makes a mistake now and then, responsive customer service means the differe Read More

If you want to focus more on social customer service this year, here are a few tips to get you started. Read More

In this presentation we give you 15 statistics that might open your eyes about where you should focus your efforts in 2014 (and some that will just plain surprise you).

These statistics are as current as they get, some of them only a couple days old. Check it out! Read More

In the coming year, eCommerce marketing will be evolving from simple product promotion to creating personalized relationships between consumers and marketers. Customers actually want more than just an efficient transaction and there’s always a better way to sell to them, too. Read More