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We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics. Read More

A recent SEO Industry survey indicates that most people or organizations that are somehow involved in SEO uses tools to help them do a variety of things, including, keyword research, monitoring visitors behavior, backlink and link profile analysis, monitoring rankings, etc. Here are some to help .. Read More

Looking to hire extra staff for the up and coming holiday season, or find that you wished you’d hired temporary workers this past summer? Whatever your plans, hiring seasonal workers involves following a few rules of the road. Many of the laws and regulations that apply to full-time employees also Read More

If you’re not ready to get your PHD is SEO and still don’t have the funds to hire a pro, below is a quick and easy tactic for you to find quality and relevant links for your website. Read More

Author and leadership mentor, Dr. Mollie Marti, tells Fiona Ashe of TweakYourBiz why she wrote the book Walking With Justice about her life’s greatest mentor, Judge Max Rosenn. Read More

With the rapid adoption of The Decision Model, the most frequently asked question is: “How do I convince my organization to try it and eventually adopt it as a standard?” Read More

Just because you set out on one path doesn’t mean you can’t or shouldn’t change direction. Especially when you are not having fun or getting results. Here is a story from an experience I had trying to play a musical instrument that applies to marketing your products or services. Read More

BuyerZone lists the 10 best business technology blogs of 2012. Read what the blogging experts say on the latest tips and trends in mobile and retail technology. Read More

These days it’s easy to print up business cards with the title “CEO.” You’re in charge, and you want to show it. Your title can be whatever you decide to call yourself, right? Well, maybe. Today, if you want to truly lead like a chief executive officer, there’s more to it. Read More

How do you choose a profitable niche without losing your passion? Choosing the right niche for your internet business can be tricky...here's a tutorial to help you have fun and make money online Read More