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Customer service is all about speed, right? Not necessarily. Learn when speed kills the customer service experience. Read More

A recent research of 42,389 adults aged 16-64 in 32 countries revealed that Google+ users are steadily growing in numbers.

The study from globalwebindex shows that 1 in 5 online adults actively use Google+ each month, and 5 in 10 users have clicked the +1 button in the last month. Read More

Small business owners can save substantial money by following the tips mentioned in this article to reduce operating cost of running a business. Read More

PCI compliance is quite the process, but it is an enormous way you can make sure your customers are safe with you. You meet it because you care about your customers, and it’s best for them.
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As the years roll on, podcasts still continue to be popular. We’re excited to announce the 5th Annual Top 100 Small Business Podcasts 2014 Edition.
As many of you may already know, each year we choose 100 of the most informative small business podcasts we can find. While there are many great busin Read More

When building your website, there are many small and overlooked mistakes you could be making. The list below covers some of the more common blunders that can easily be fixed. Read More

InsightXM is a new Big Data Startup that launched in March 2014 with an Insight-as-a-Service solution, combining different data feeds from customers Read More

There isn’t a project out there that can’t do with a little bit of process improvement, and as Project Manager, identifying and implementing these process improvements is part of your job. Here are 3 ways to make sure that you never lose control. Read More

You have a major event coming up. Either a conference, seminar, hosted panel discussion, reception for journalists at a major trade show, a community event – you get the idea. And you have done all your planning and preparations are solid. Now, what can you do to tip your event from successful to a Read More

Here is just a few major companies that you should be keeping a close watch on over the course of the coming year. Read More