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Instead of chronological order, Twitter and Instagram are changing how posts appear in your feed. It's not as bad as you might think. Read More

Just over a week ago (after about a year of lurking) I decided to give Medium a shot. There are a lot of guides out there on how to use Medium, but personally, I need to try something myself to fully understand it. Medium seemed like an obvious choice for a few reasons: Medium is a Twitter product. Read More

Microsoft’s major business-focused event for the year, Microsoft Envision, is taking place this week in New Orleans. Keynote speakers on the first day included Satya Nadella, CEO of Microsoft, and Dan Schulman, the CEO of PayPal. Here are seven high points from the first day of the conference. Read More

This is a guest post by Vinay Patankar, co-founder of Process Street, a simple, free and powerful way to manage your team's recurring checklists and procedures. You can find the original post here. I have been wanting to sync my support system Intercom with the CRM we use at Process Street—Close.
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Remember back in the day when we referred to people who worked with existing customers as “account managers?” Now, that’s an outmoded concept. The customer-centric era has shifted the paradigm from the stagnant, less personalized role of handling “an account” to the highly personal and goal-driven Read More

Thanks to steadily diminishing middle class wages and recent advances in technology, more individuals than ever are setting out on their own to become freelancers or start their own business.

There are scads of solutions, services, and tools available to the average individual that can help kick Read More

The day has come: Your boss signed off on your proposal to get the help your marketing team needs from a content strategist. Great! Read More

Want to achieve “unicorn” status? You’ll have to think big picture master the whole SaaS customer lifecycle funnel. Are you ready to learn how? Read More

Drop the quick fix mentality and adopt this one simple system to minimize mistakes and ensure success. Read More

I’ve spent the past month in a daze, trying to make sense of my own tasks and responsibilities while forcing myself to adhere to a system I came up with.. Read More