As business owners, we’d all like to think of ourselves as providers of great customer service. As small business owners in particular, it’s quite possibly your biggest differentiator. But great customer service is also about knowing how to handle problems, responding to and resolving issues—something at which agile small businesses can often excel.
Here are three simple things you can do to embed customer service into your business philosophy and day-to-day operations:
3 Simple Ways To Improve Customer Satisfaction Today
Posted by SBA.gov under Customer ServiceFrom http://www.sba.gov 4099 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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