Leading your team to deliver more loyalty-inspiring customer experiences is your only sustainable path to growth.
We live in a new world of Google Reviews, Yelp, Trip Advisors, Rotten Tomatoes and Real Patient Ratings. While online ratings and reviews threaten mediocre or poorly-run companies, those like Uber who know what customers love – and who consistently deliver it – greatly benefit.
6 Tips for Improving CX from Top Customer Service Experts
Posted by ferdiepre13 under Customer ServiceFrom http://crestcomleadership.com 2628 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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