The process of monitoring thousands of calls across all types of businesses to ensure quality leads for our customers has given us great insight into some of the most common mistakes small businesses make doing a seemingly basic task—answering the phone. Kerry Baldwin shares some tips for you and your staff.
7 Costly Mistakes to Avoid When Answering Your Business Phone
Posted by webdotcom under Customer ServiceFrom http://www.web.com 4518 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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