A stat from Gartner reveal that organizations that prioritize the customer experience generate 60% higher profits than their competitors. Needless to say, it’s a tough challenge to understand all the factors that contribute toward a great customer experience, and leaves one wondering about how to find the right things to focus on.
The following are 8 videos from industry experts that will help you frame your thinking.
8 Best Expert Talks On Customer Experience Excellence You Should Listen Today
Posted by
ajayprasad under Customer Service
From http://blog.repugen.com 2834 days ago
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