Customer feedback is the most valuable information your business can collect. It tells you what your customers like and don’t like, who your best customers are, and where you are failing. It’s also a great predictor of future success.
The real value of customer feedback lies in what you do with the information. Here’s how you can evaluate and act on the info you gather.
8 creative ways to use customer feedback to improve your business
Posted by megantotka under Customer ServiceFrom http://socialmedia.biz 2507 days ago
Who Voted for this Story
Subscribe
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
Comments