Did you ever wonder if there's a price for exclusivity? Here's a great customer service story about how one well-known business garnered poor marks for customer service by discriminating against one of the largest demographics--the poor. And yes, even the poor have money to spend, so why not consider them in your business plan?





Comments


Written by alinisrael
5114 days ago

Yonatan,

Thanks for recommending this great read and kudos to the author!

Alan



Written by yoni67
5114 days ago

I really liked it and thought others might too. I love these condemnation of society pieces.



Written by businessavante
5118 days ago

You said it beautifully - they just don't want less advantaged types "stinking up the place" - maybe the hoity-toity wouldn't come.

businessavante



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!