Your brand's reputation is being put to the test at many touch points. Make sure you know how your front line employees are representing your brand. They can be superstar evangelists or they can drive customers out the door and tarnish your brand.
Are you brand battle-ready at the frontline?
Posted by
oddpodz under Customer Service
From http://marketing.oddpodz.com 5012 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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