The 80-20 rule is true. 80% of your business will come from 20% of your customers. How do you treat them? Are you happy to hear from them when they call? Do you send them swag out of the blue? Or even just a hand written card or letter? Just to let them know they’re appreciated. Just to say hello and find out how the family’s doing. What if it was Brad Pitt calling? Would you react the same way?
Are Your Customers Getting the Red Carpet Treatment? - Create For Cash
Posted by swiggies under Customer ServiceFrom http://www.createforcash.com 3444 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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