BizSugar.com › Customer Service › Call Centers Are Out And Internet Customer Service Is In!

Now more than ever having a top-notch customer service system in place is a must for any business. The customer wants to know that if they ever have a problem or question about what you are selling that there is a qualified person available to answer their questions. The first thing that many people think of when it comes to customer service is the call center. Big brands have made this the stigma for customer service for years, but as a small business we don’t always have the resources to establish a call center or outsource it so instead we go the better route that is quickly becoming more popular, internet customer service.
Here are some ways small businesses can leverage the internet for customer service: