We hope your customer service department saw a lot of improvements in 2016. But no matter where you stand at the end of the year, every team is wondering the same thing: what will 2017 bring?
In this article, we’re going to give you a sneak peak at some of the customer experience trends that you can expect to see in the new year, and some tips on how you can put them into practice.
Customer Service Trends to Look for in 2017
Posted by joannw2016 under Customer ServiceFrom https://www.comm100.com 2643 days ago
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