Many companies make their customers wait on the phone when they call them for customer service. However, they are missing out on great opportunity to build long-lasting relationship with customer and sell. This post explains why every customer contact should be treated as an opportunity to sell your business.
Every Customer Contact is an Opportunity to Sell
Posted by
AngelBiz under Customer Service
From http://www.angelbusinessadvisors.com 4753 days ago
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Comments
4753 days ago
I've found that if you hit "tone"-zero, many times you can avoid the automated menu and go straight to an operator. It doesn't always work, but it works in many cases.
Duncan