However, although email will always be a great way to communicate with customers, it also has some limitations. Thus, you need to optimize every email interaction in order to compensate for these drawbacks and deliver a memorable customer experience.
Here are the constraints of email as a customer service channel plus some tips on how to overcome them.
How can you overcome the drawbacks of email support?
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2762 days ago
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