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How Your Small Business Can Make a Profit Off Your Unhappy Customers

Posted by Adam_Gottlieb under Customer Service
From http://frugalentrepreneur.com 4532 days ago

When we are faced with unhappy customers, our natural, gut reaction may be to rush in and make things better or defend our stance… and our name. But in both scenarios, we can easily let a valuable opportunity go by.

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Share your small business tips with the community!