When we are faced with unhappy customers, our natural, gut reaction may be to rush in and make things better or defend our stance… and our name. But in both scenarios, we can easily let a valuable opportunity go by.
How Your Small Business Can Make a Profit Off Your Unhappy Customers
Posted by
Adam_Gottlieb under Customer Service
From http://frugalentrepreneur.com 4331 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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