Have you ever tried to contact a company via one of the methods listed on their website and not received a reply? We've all been there. This post looks at online customer service from the customer's perspective. And gives tips to help your business avoid being THAT business that doesn't respond.
Learn From My Tale of Bad Online Customer Service
Posted by
socialforsmallbiz under Customer Service
From http://socialforsmall.biz 3300 days ago
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