Have you ever tried to contact a company via one of the methods listed on their website and not received a reply? We've all been there. This post looks at online customer service from the customer's perspective. And gives tips to help your business avoid being THAT business that doesn't respond.
Learn From My Tale of Bad Online Customer Service
Posted by socialforsmallbiz under Customer ServiceFrom http://socialforsmall.biz 3104 days ago
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“In the ever-evolving landscape of Search Engine Optimization (SEO),...”
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
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