90% of consumers now expect a brand or organization to offer a self-service customer support portal, as per 2015 Global State of Multichannel Customer Service Report.So simply stating, if you don’t have an Online Customer Servicing portal, best of luck with that agitated customer who can bring down a huge chunk of your hard earned goodwill!
Online Customer Service : Making the Biggest Difference in Online Sales
Posted by sawarams under Customer ServiceFrom https://www.tagove.com 2963 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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