Customer service tips aren't just for those in the trenches; everyone—from junior staff still figuring out the difference between talking with a customer and talking with a college buddy, to you, the small-business owner—can benefit from improving these skills. Whether you're new to business or have been at it for a long time, check out this list for ways to sharpen your customer service skills immediately.
Sharpen Your Customer Service Skills: 4 Trends You Need to Know
Posted by Rieva Lesonsky under Customer ServiceFrom http://www.openforum.com 3909 days ago
Made Hot by: advertglobal on August 19, 2013 11:46 am
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
Comments
3903 days ago
I agree that the key is follow-up. Do you have an app for that?! ;)
3906 days ago
3908 days ago
3909 days ago
Val