Most businesses know that no matter the size of your business or how rude and inconsiderate your customers are, it is imperative you continue to provide them with the very best level of service. Yet sometimes things just don’t go right. Here are three startling examples of what can happen when your corporate culture does not inculcate an ethos of even basic customer service.
Stories from Customer Service Hell
Posted by AbhiZopim under Customer ServiceFrom http://blog.zopim.com 3866 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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3864 days ago
3864 days ago