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Using the right tone of voice to enhance customer service

Posted by nlagunzad under Customer Service
From https://www.openaccessbpo.com 2963 days ago

Your customer service agents may be using the right words to convey your brand's messages, but are they using the right tone of voice?

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Latest Comments

“I agree!...”

“It does take a little time to get used to!...”

“Hi, Martin! Kristianstad. And you? Have a great day! /Peter....”

“Nice article....”

“Tone is so important....”

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Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!