There’s no substitute for customer service training, but don't overlook these other 7 customer service essentials.
What Customer Service Training Can (And Can't) Achieve: 7 Often-Overlooked Essentials
Posted by sawarams under Customer ServiceFrom http://www.forbes.com 2944 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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