There are so many layers to a modern support team.
Some companies will have countless reps working hard each day to champion the customer and empower them to do what they need to do.
What is a Customer Support Engineer? And How to Know if You Need One
Posted by GayJanczunskikji under Customer ServiceFrom https://www.process.st 2066 days ago
Made Hot by: BenMulholland on August 30, 2018 3:44 pm
Who Voted for this Story
Subscribe
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
Comments