What Your Customers Want: Rule #1 (of 6) | Five Forces Technology Group | Small business news; tips; networking

Posted by shaneketterman under Customer Service
From http://www.fiveforcesgroup.com 5395 days ago

Five Forces Technology Group presents a way for IT Service Providers to begin creating compelling customer experiences for their business growth and longevity.

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Written by ShawnHessinger
5395 days ago

Love this post and think it shows something about how there is really a continuum through marketing, sales and products or services, or the way ideally they should all be tied together. Obviously the easiest kind of marketing is word of mouth and the easiest kind of branding is giving customers an experience that they will share with others...hopefully bringing in more customers.

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Written by shaneketterman
5395 days ago

I could not agree more! And having loyal customers through a great experience is even more valuable and less costly than getting new ones. Creating an experience is actually not too hard and should become habit!!!

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