Getting feedback from your customers is one of the most important tasks as a good marketer or product manager. Most importantly, it helps to measure your customer satisfaction and can also be a great tool to increase customer retention rates. If the feedback is correctly implemented it can boost sales and even create customer evangelists in the long term.
Why Getting Customer Feedback Is So Important
Posted by ben_london under Customer ServiceFrom http://www.business2community.com 2636 days ago
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