For many reasons, however, outsourcing gained a muddy reputation over the years. Some associate it with poor-quality outputs and unfair wages—things that may threaten a company's branding. Because of this, many brand owners hesitate to take their services to a contact center, and it's only to be expected.
Will outsourcing threaten your company branding?
Posted by nlagunzad under Customer ServiceFrom https://www.linkedin.com 2885 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
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“For sure, I know I did years ago when I was working for others....”
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