People are taking their grievances online, on social networking platforms to be precise. Twitter users lead the lot. We asked our over 715,000 Twitter followers whether they had contacted a brand on Twitter and if yes, did they receive any response?
We used their tweets to create a great slideshare and prepare a concise list of ground rules for reputation management on Twitter.
Tags: reputation management, twitter, brand, brand management, social media
Your Brand On Twitter - Best Or Bastard? [SlideShare]
Posted by UroojKazi under Customer ServiceFrom http://blog.justunfollow.com 3918 days ago
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