In order to learn and grow, employees need to receive feedback. For people who experience feedback as a threat, it is natural to react defensively. Tears are a common defense mechanism in this situation – so managers are likely to come across them when giving feedback. Here’s how to handle them.
Handling tears during feedback sessions
Posted by eleanor_shakiba under Human ResourcesFrom http://difficultpeoplemadeeasy.com.au 3094 days ago
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