80% of all your results comes from 20% of your efforts. This ratio crops up time and time again. 80% of your complaints come from 20% of your customers. If you could do more/eliminate the 20% the impact on your results will be phenomenal.
How to get big results: 80/20
Posted by
TheBetterLeader under Management
From http://bigredtomatocompany.co.uk 4791 days ago
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