The Post Office: Lessons Learned From A Leadership Catastrophe

Posted by Sian Phillips under Management
From http://tweakyourbiz.com 4088 days ago
Made Hot by: SimplySmallBiz on February 16, 2013 12:13 am

By Bob Herbold

Recently the U.S. Postal Service (USPS) announced it would stop delivering mail on Saturdays. It is expected to save $2 billion a year, a drop in the bucket compared to the $16 billion loss reported in 2012. Besides the staggering annual loss, the USPS twice defaulted on payments totalling $11 billion in 2012 and it exhausted a $15 billion line of credit from the U.S. Treasury.

So…what can you learn about leadership from such a sad story?

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Comments

Written by HeatherStone
4087 days ago

Hi Bob,

Thanks for the great post. Ultimately, organizations facing competition like this need great leadership above all else, so lack of leadership simply makes this issue worse. Thanks to Sian for sharing this post with the BizSugar community.

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Written by lyceum
4088 days ago

It was a long time ago with weekend deliveries of mail in Sweden. The good thing was that new players on the market started to compete with the state owned postal service and we have now new ways of receiving our snail mail.

Bob Herbold: Thanks for speaking out. It is scary that if you try to compete with the stated owned postal office, they could "go postal" and put you behind bars...

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