Much focus is on leads, conversation etc to get new customers. But what happens after they buy. How much time do you spend on customer retention? Speaking to one small business owner this week he didn’t know. Here are a couple of tips to help.
How Much Time Do You Spend On Customer Retention? | M4B Marketing
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 4197 days ago
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4197 days ago
4196 days ago
Susan
4197 days ago
This is a great post! I think a lot of businesses focus too much on sales and not enough on retention...even though this focus will definitely give you a more sustainable business model.
4197 days ago
Susan