t’s happened to all of us, both in our private lives and our professional lives.
You are in communication with someone and all of a sudden – radio silence.
Where did that person go? Why haven’t they answered you back? Did you just get ghosted by a customer?
If you are a customer success manager, part of your day-to-day work consists of achieving small wins. Part of those small wins usually includes maintaining positive and consistent customer communications. This means that your big picture customer strategy is highly dependent on your ability to accomplish your daily tasks.
The Truth About Re-Engaging Your Unresponsive Customers
Posted by swarmcontent under MarketingFrom https://blog.userlane.com 1828 days ago
Made Hot by: SimplySmallBiz on April 27, 2019 4:32 pm
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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