Your small business can grow faster by measuring customer satisfaction. Here are 7 important steps to measure satisfaction correctly.





Comments


Written by lyceum
39 days ago

Ross: Thanks for sharing your review!

All the Best,

Martin



Written by lyceum
42 days ago

Ross: Great to hear! Have you shared this story on your blog?

All the Best,

Martin



Written by RossKimbarovsky
40 days ago

Not in detail. I did a book review of Delivering Happiness (Tony Hsieh's book) shortly after. https://www.crowdspring.com/blog/delivering-happiness-zappos/



Written by lyceum
43 days ago

Ross: Did you read about Zappo's library with books on happiness?

All the Best,

Martin



Written by RossKimbarovsky
43 days ago

Yes! Years ago, I visited Zappos (when I started crowdspring) to learn about customer service from their team.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!