BizSugar.com › Online Marketing › Ever Been Victim of a Bad Review?

It happened at a company that I previously worked at. A customer had a bad experience with a coworker and wrote a blog post about what happened. That blog post ended up on the front page of the Google results for a search for that company's name. After that happened, other customers who had bad experiences left comments on the blog post, adding more content about the company and solidifying it's standing on the first page of Google. It cost the company (and still costs them) a lot of customers, as well as good employees who see that post and decide they don't want to work there.