BizSugar.com › Resources › Desk.com Review – Standout Customer Support

A company is nothing without its customers. Desk.com understands this, which is why the web-based customer support application has upped its game in 2014 with some of the most innovative client management, reporting, and profiling tools on the market.

In this Desk.com review, I will take a close look at the application’s most advanced tools and features. In an effort to provide context, I will then explain specifically how these features can used by business owners to improve customer service at their companies. I will also look at a few of the strategies that SMBs are encouraged to explore in an effort to get the most from their Desk.com accounts.