It’s all well-and-good to suggest that developers (or any service-based business or provider) work with end-users to find out what they want the software (or whatever) to do. It’s another thing to get useful information without the aid of mind-reading. Here's how to interview a non-responsive informant and come away with what you need.
How to Interview Users to Find Out What They Really Want
Posted by
estherschindler under Resources
From http://blog.smartbear.com 4074 days ago
Made Hot by: businessluv on March 2, 2013 10:36 am
Who Voted for this Story
Subscribe
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
“Rachel: Thanks for your input. I tend to agree with you. It was...”
“Hey Martin,
Honestly, no. I think that most people can tell that they are...”
- News
- Blog
- Press Center
- Newsletter
Buttons and Widgets
- Legal
-
Privacy | Terms of Use
© 2007-2024 BizSugar.com.
Comments