Automation has increased sales opportunities at the expense of quality. More leads means less time to cultivate and nurture relationships. Shoe leather is expensive, and, it’s easier and cheaper to send an email than make a phone call. Is customer experience suffering as a result?
Are We Cannibalizing Our Customers?
Posted by
SalesDuJour under Sales
From http://www.salesdujour.com 4894 days ago
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