Automation has increased sales opportunities at the expense of quality. More leads means less time to cultivate and nurture relationships. Shoe leather is expensive, and, it’s easier and cheaper to send an email than make a phone call. Is customer experience suffering as a result?
Are We Cannibalizing Our Customers?
Posted by SalesDuJour under SalesFrom http://www.salesdujour.com 4700 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
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“For sure, I know I did years ago when I was working for others....”
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