Ensure that every consumer who ever tries to buy from you (or from the partners consuming your traffic) is offered an experience that is tuned to them. There are three simple rules:

1. If they come from a non English-speaking country, offer their language; offer them their currency; and offer them payment methods that they recognize as locally relevant.

2. Ensure that the experience makes sense for the device they are using – there's no point in having dozens of data fields if they're on a smartphone.

3. Confirm that the payment is being processed in the region where the card, or other payment instrument, was originally issued.






Comments


Written by Sian Phillips
4649 days ago

Great post - something I've suggested to some clients too. And I will pass this post on to them. Thanks for sharing on Bizsugar



Written by prussakov
4649 days ago

Glad you've enjoyed it, Sian. I also think Simon did a great job on it.



Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!