BizSugar.com › Sales › Know Your WPM to Deliver More Effective Sales Pitches

Your appearance doesn't matter when selling over the phone. The only important factors are your voice and how you talk. But when speaking to a prospect over the phone, there are some important things to watch out for.“One of the biggest mistakes that salespeople make when speaking to clients is talking too fast,” says Julian Blee, owner of Fat Cat Ideas, a company specializing in telesales training. Blee recommends these two steps to slow your rate of speech during sales calls.