I recently got a lesson and a reminder of the value of social listening. With all the drama surrounding Facebook, I let my emotions determine my reactions to some people, rather than stopping to see what they were really asking for. This post is about the true value of social listening.
Social Listening is Just Good Customer Service - Jenn's Trends
Posted by jennherman31 under Social MediaFrom http://jennstrends.com 3780 days ago
Made Hot by: NanoTechnologyMedia on December 23, 2013 7:24 am
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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