While scheduling status updates is the most common social media automation tactic, it’s important to remember that replying to customer’s questions and comments should still be done by someone who understands customers’ praises, concerns and problems. Know the purpose of your automated responses.
The Good, the Bad and the Ugly of Social Media Automation
Posted by SeanGallahar under Social MediaFrom http://www.i7marketing.com 3135 days ago
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